Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased add-ons. After one year, license keys may be renewed at a 40% discount from the purchase price of a new license.
Updates are included for free for one year. If you have a valid and active license key, and your add-ons supports it, updates will be delivered automatically from the WordPress dashboard. If your add-ons does not support automatic upgrades, then updates can be downloaded from your account page.
Support for purchased add-ons is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license, or purchase a new license for the addon you wish to get support for.
If you have problems getting add-ons to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a support ticket. NOTE: refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why. For assistance, please open a ticket in the support forums.
We accept payments from Paypal and from 2checkout. They both offer a safe and secure checkout process and can accept all major credit cards, debit cards and paypal. Upon checkout you will be re-directed to a secure site where your payment will be processed. Note that you can also enter your payment card data onsite. Finally, our store is fully secured using SSL certificate to save all the data you enter.
You can shop on our store with total confidence. We have partnered with PayPal and 2checkout, leading payment gateways to offer safe and secure credit card transactions for our customers. None of your payment information is stored on our site. They are externally processed by our payment partners. All data transactions on our store are encrypted unsing the SSL Version 3 (168-bit Triple DES encryption). The RSA module and SSL sessions feature 1024-bit encryption and are provided by Comodo Ltd.
Any information received from you during the checkout process is strictly confidential. We are committed not to disclose any of it with any outside party, and will be used for the purposes of managing and developing this web site only.